- UK-wide supplier of AI Vending Machines
This Privacy Policy explains how Smart AI Vending Machines collects, uses, stores and protects personal information when you use this website, submit an enquiry, request a quote, place an order or contact us.
By using this website or submitting your details, you agree to the collection and use of your personal information as described in this Privacy Policy.
Smart AI Vending Machines supplies smart AI vending machines for businesses, operators and commercial venues across the United Kingdom.
Our contact details are:
We may collect personal information when you use our website, complete a form, request a quote, make an enquiry, create an account or place an order.
This may include:
When you submit a contact form or quote form, we collect the details you provide so we can respond to your enquiry.
This may include your name, email address, phone number, business or site name, location, machine interest and message details.
We use this information to contact you about your enquiry, provide product information, send quotes, answer setup questions and support your buying decision.
If you request a quote, we may use the information you provide to understand your requirements and prepare suitable guidance.
This may include details about your site, available space, intended products, expected footfall, access requirements, delivery needs and preferred machine model.
We may keep quote enquiry records so we can follow up, update quotes, answer later questions and manage our business records.
If checkout, customer accounts or WooCommerce ordering is enabled on this website, we may collect and store information needed to process your order.
This may include your name, billing address, delivery address, email address, phone number, order details, payment status, account username and order history.
We use this information to process orders, manage customer accounts, provide invoices, arrange delivery, handle support requests and meet legal or tax record requirements.
Payments may be processed by third-party payment providers. We do not normally store full card details on this website.
Payment providers may collect and process payment information according to their own privacy terms and security requirements.
We may receive limited payment information, such as payment status, transaction reference, billing details and order confirmation details.
Where relevant to machine setup, app management or order review support, data may be processed through machine systems, backend tools or third-party platforms.
This may include machine owner account data, product management data, order records, refund records, abnormal order information, device status, restocking information and support records.
If camera or order review functions are enabled on a machine, the machine operator may need to provide suitable signage and privacy information at the machine location.
We may use analytics tools to understand how visitors use the website and improve page performance, content and user experience.
Analytics data may include pages visited, time spent on pages, device type, browser type, referral source and approximate location.
This information is usually collected in a way that helps us understand trends rather than directly identify individual visitors.
This website may use cookies and similar technologies to make the site work properly, improve performance, remember preferences, support WooCommerce features and understand website usage.
Cookies may be used for:
You can control or delete cookies through your browser settings. Some website features may not work properly if essential cookies are disabled.
We collect and use personal data for the following purposes:
We only use personal data where there is a lawful basis to do so.
Depending on the situation, we may process your data because:
We take reasonable steps to keep personal information secure and protect it from unauthorised access, loss, misuse or disclosure.
Data may be stored in website systems, email systems, customer management tools, WooCommerce systems, payment provider systems, analytics platforms, cloud storage or business administration systems.
Access to personal information is limited to people and service providers who need it for legitimate business purposes.
We only keep personal information for as long as needed for the purpose it was collected.
Enquiry and quote data may be kept for a reasonable period so we can follow up and manage customer records.
Order, payment and accounting records may be kept for longer where required for legal, tax or business record purposes.
Analytics data may be kept according to the settings of the analytics tool used.
We may share personal information with trusted third parties where needed to run the website, manage enquiries, process orders, arrange payments, deliver products or provide support.
This may include:
We do not sell personal data to third parties.
Some service providers may process or store data outside the United Kingdom.
Where this happens, we aim to use service providers that apply suitable safeguards for personal data, such as recognised data protection terms, contractual protections or appropriate security measures.
If you request information, submit an enquiry or become a customer, we may contact you about your enquiry, quote or order.
We will only send marketing emails where we have a lawful basis to do so. Where consent is required, you can withdraw consent at any time.
You can ask us to stop sending marketing communications by contacting sales@smartaivendingmachines.co.uk.
Under UK data protection law, you may have rights over your personal data.
These may include the right to:
Some rights may not apply in every situation, especially where we need to keep information for legal, tax, contractual or legitimate business reasons.
To make a privacy request, contact us using the details below:
Email: sales@smartaivendingmachines.co.uk
Phone: 07700 152 700
Location: London, UK
We may need to verify your identity before responding to a request.
We use reasonable technical and organisational measures to protect personal information.
However, no website, email system or online service can be guaranteed to be completely secure. You should avoid sending sensitive information through website forms unless it is needed for your enquiry.
This website may contain links to third-party websites, tools or services.
We are not responsible for the privacy practices or content of other websites. You should review their privacy policies before submitting personal information.
This website is intended for business and commercial enquiries. It is not aimed at children.
We do not knowingly collect personal data from children through this website.
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or business operations.
The latest version will be published on this page.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Smart AI Vending Machines
Email: sales@smartaivendingmachines.co.uk
Phone: 07700 152 700
Location: London, UK
